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PATIENT INFORMATION - Park Cities Surgery Center

YOUR PRIVACY

This Privacy Notice describes how we may use and disclose your protected health information to carry out treatment, payment, or health care operations and for other purposes that are permitted or required by law. It also describes your right to access and control your protected health information. Your “protected health information” means any written or oral information about you, including demographic data that can be used to identify you, created or received by your health care provider, which relates to your past, present, or future physical or mental health or condition.

Privacy Notice Document (HIPAA) PDF

HOSPITAL PARTNER

Disclosure of Physicians Ownership Interest

Due to your physician's concern over improving the quality and reducing the cost of medical procedures, along with a number of other physicians, he or she may have invested in Park Cities Investors, LP, DBA. Your physician's ownership interest in Park Cities Investors, LP does however mean that your physician may benefit from choosing to perform your surgical procedure at this facility. The investment provides your physician an opportunity to retain quality control over your medical procedures, and to insure that your medical costs are reasonable.

Your physician hereby advises you that you have the right to choose to be treated at another facility and select a doctor that is not invested in the hospital.

We are proud to be affiliated with Baylor Scott & White Health and United Surgical Partners International, Inc.

Please feel free to request more information about this partnership by calling (214) 706-6907. 


QUALITY CARE AND SAFETY

Park Cities Surgery Center is fully accredited by The Joint Commission. Joint Commission Seal

The Joint Commission evaluates and accredits more than 15,000 health care organizations and programs in the United States. An independent, not-for-profit organization, The Joint Commission is the nation’s preeminent standards-setting and accrediting body in health care. Since 1951, The Joint Commission has maintained standards that focus on improving the quality and safety of the care health care organizations provide.

The Joint Commissions comprehensive accreditation process evaluates an organization’s compliance with these standards and other requirements. The Joint Commission accreditation is recognized internationally as a symbol of quality and reflects an organization’s commitment to meeting performance standards. To earn and maintain The Joint Commission’s Gold Seal of Approval, an organization undergoes an unannounced, on-site survey by a Joint Commission survey team at least every three years.

Park Cities Surgery Center provides notices to the public that when an individual has any concerns about patient care and safety in the hospital that the hospital has not satisfactorily addressed, he or she is encouraged to contact the hospital’s management. If the concerns are not satisfactorily resolved through Park Cities Surgery Center, the individual is encouraged by the hospital to contact The Joint Commission. The public may contact The Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization by either calling 1-800-994-6610 or emailing complaint@jcaho.org. More information is available on the Joint Commission website http://www.jointcommission.org

Download Patient Safety Tip PDF 

YOUR RIGHTS AND RESPONSIBILITIES

This document (a) provides you with your Rights and Responsibilities relating to your surgery, (b) describes how to file a grievance, if desired, (c) provides information concerning physician ownership of our center and (d) sets forth our center’s policy with respect to advance directives.

Patient Rights and Responsibilities PDF Form

Texas Department of State Health Services
Health facility Licensing and Compliance Division Customer Service Representative

PO Box 149347
Austin, Texas 78714-9347
Phone 512-458-7111 or 1-888-963-7111
TDD 1-800-735-2989

The Park Cites Surgery Center is Accredited by The Joint Commission
1-800-994-6610 or email complaint@jcaho.com

The Office of the Medicare Beneficiary Ombudsman
http://www.cms.gov/Center/Special-Topic/Ombudsman-Center.html

  • A complainant may provide his/her name, address and phone number to the department.
  • Anonymous complaints may be registered.
  • All complaints are confidential.
  • Complaints about physicians as well as other licensees and registrants of the Texas Medical Board, including physician assistants and acupuncturists may be reported for investigation at the following address:

    Texas Medical Board
    Investigations Department, MC-263
    PO Box 2018
    Austin, TX 78768-2018
    1-800-201-9353

INFORMACIÓN EN ESPAÑOL

Por esta página, encontrará información disponible en español. Si usted no encuentra el documento e información que necesita, favor de llamarnos en nuestro despacho, y le ayudaremos.

Preguntas hechas con frecuencia

Este documento contiene información sobre qué puede esperar el día antes de su cirugía, el día de su cirugía, y el día después de su cirugía.  También se incluye información sobre el uso de anestesia para su procedimiento quirúrgico.

Preguntas hechas con frecuencia

Sus derechos y responsabilidades

Favor de visitar esta sección para ver la información sobre (a) sus derechos y responsabilidades referente a su cirugía, (b) cómo levantar un agravio, si lo desea, (c) derecho de propiedad de los  médicos de nuestro centro y (d) la política de nuestro centro con respecto a los directivos  anticipados.

Sus derechos y responsabilidades

Su privacidad

Esta sección describe cómo podemos utilizar y pulgar su información médica protegida para realizar el tratamiento, pago, y servicios médicos y para otros propósitos que sean permitidos o requeridos por la ley.  También describe su derecho de tener acceso y controlar su información médica protegida. 

Su privacidad